Support Services

For client support, access our helpdesk

Ouest Business Solutions - SAP Partner - Support Services

Our support services:

  • Functional Consulting: Finance & Controlling (FICO), Material Management (MM), Plant Maintenance (PM), Human Resource Management (HRM), Fiori Apps, Business Warehouse (BW), Reporting (BOBJ, BI)
  • Technical Consulting: SAP Basis, ABAP, NetWeaver, Gateway, Portal, Security
  • Other: Advisory and consulting services

Remote or on-site: it’s your choice

We offer a choice between on-site or remote support (or a combination, if that works best for you).   Our support staff’s broad expertise and depth of SAP understanding can address a wide range of support services:

  • Functional support
  • Development support
  • Enhancements, security and ongoing maintenance
  • Training
  • Continuous improvement services
  • Optimization

Reliable support services with low overhead costs

Regular system upgrades and technical support are necessary to ensure high-performance operations. We are ideally positioned to perform support services quickly, affordably, and with minimal interruption. Our mission is to provide the right resources at the right time for the right solution.

SAP Sustainment

Get the support you need to keep your SAP running at peak performance. Our experts can help you maximize the value of your software, take advantage of new business models and capabilities, and more. Our professional services offer companies support that steers growth in a controlled fashion without sacrificing excellence.

End-to-end solutions

Our support resources can accommodate any size of organization, any industry, or application configuration.

We provide ongoing maintenance beyond just SAP applications; offering end-to-end support of your entire platform, at all stages of your solution’s life cycle – from planning and implementation to to post live optimization and sustainment. Let us help you leverage the capability of your systems and reduce your total cost of ownership.

Effective support decreases risks

Ouest’s expert support staff improves your performance and increases the stability of your business processes. When you take advantage of our support you manage technical risk in all phases of the SAP solution life cycle.

Get more information or request a demo